Terms of service

TERMS OF SERVICE – CURNAT

Last updated: August 18, 2026

Welcome to Curnat.com.

These Terms of Service govern your access to and use of the Curnat website, products and services.

By accessing Curnat.com, browsing our website or placing an order, you agree to these Terms of Service, as well as our Privacy Policy, Shipping Policy and Return Policy.

If you do not agree with these Terms, please do not use our website.

✦ 1. Use of the Website

By using Curnat.com, you confirm that you have reached the age of majority in your province or territory of residence, or that you are using the website with the authorization and supervision of a parent or legal guardian where permitted.

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose

  • To violate applicable laws or regulations

  • To infringe the rights of Curnat or any third party

  • To transmit viruses, malicious code or other harmful technologies

  • To interfere with the security or proper operation of the website

  • To attempt unauthorized access to our systems or customer information

  • To provide false, misleading or fraudulent information

We reserve the right to restrict or terminate access to our services where reasonably necessary to protect Curnat, our customers, our systems or other parties, subject to applicable law.

✦ 2. Products and Services

We make reasonable efforts to display our products and their characteristics as accurately as possible.

However, the appearance and colours of products may vary depending on your screen, device settings and display technology.

Product packaging, labels or presentation may occasionally differ from images displayed on the website without materially changing the product itself.

We reserve the right, subject to applicable law, to:

  • Modify or discontinue products

  • Limit quantities available for purchase

  • Limit sales by customer, household, geographic region or jurisdiction

  • Correct errors in product information

  • Refuse or cancel orders where reasonably necessary

Nothing in these Terms limits any mandatory rights you have under applicable Canadian consumer protection legislation.

✦ 3. Product Information

We make reasonable efforts to ensure that descriptions, images, ingredients, pricing and other product information displayed on Curnat.com are accurate.

Occasionally, information may contain typographical errors, inaccuracies or omissions.

Where an error affects an order you have already placed, we will handle the situation in accordance with applicable consumer protection laws.

Information provided on Curnat.com is for general informational purposes and should be read together with the information, instructions and warnings provided with the product.

✦ 4. Orders

Submitting an order through Curnat.com constitutes an offer to purchase the products included in your order.

We reserve the right to review, accept, reject or cancel an order where permitted by applicable law, including where:

  • A product is unavailable

  • Payment cannot be authorized

  • Order information appears incorrect

  • We reasonably suspect fraud or unauthorized activity

  • A pricing or product information error has occurred

  • Quantity restrictions apply

  • We are legally unable to fulfil the order

If payment has already been collected for an order that we lawfully cancel, the applicable amount will be refunded to the original payment method.

We may contact you using the email address or telephone number provided during checkout if additional information is required to process your order.

✦ 5. Prices and Currency

Unless otherwise indicated, prices displayed on Curnat.com are in Canadian dollars (CAD).

Applicable taxes, shipping charges and any other applicable charges will be identified during checkout before you complete your purchase, as required by applicable law.

The price applicable to your purchase is the price presented to you when you submit your order, subject to correction of genuine errors and applicable consumer protection requirements.

We reserve the right to change product prices and promotions at any time for future purchases.

A later price change does not normally modify an order that has already been validly completed.

✦ 6. Promotions and Discounts

Promotions, discount codes, bundles and special offers may be subject to additional conditions displayed with the applicable offer.

Unless otherwise stated:

  • Promotions cannot be combined

  • Discounts have no cash value

  • Promotional offers may be limited in duration or quantity

  • Eligibility requirements may apply

Curnat reserves the right to modify or terminate future promotions, subject to applicable law.

Any advertised regular price, discount or promotional saving will be represented in accordance with applicable Canadian law.

✦ 7. Payment

Payment is due when your order is placed.

Available payment methods are displayed during checkout and may vary depending on your location.

Payments are processed using authorized third-party payment service providers.

You agree to provide current, complete and accurate billing and payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the payment method provided.

✦ 8. Shipping and Delivery

We ship orders in accordance with our Shipping Policy.

Delivery dates and transit times displayed on Curnat.com are estimates unless expressly stated otherwise.

Actual delivery times may be affected by circumstances including:

  • Carrier delays

  • Weather conditions

  • High-volume periods

  • Customs processing

  • Incorrect or incomplete delivery information

  • Events outside our reasonable control

Please review our Shipping Policy for information regarding processing times, estimated delivery periods, tracking and applicable shipping conditions.

✦ 9. Returns and Refunds

Returns and refunds are governed by our Return Policy.

Curnat currently provides an eligible return period of up to 30 days from delivery, subject to the conditions and exclusions set out in that policy.

Our voluntary Return Policy does not limit any mandatory rights or remedies available to consumers under applicable federal, provincial or territorial law.

Please review the Return Policy before making a purchase.

✦ 10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at:

contact@curnat.com

We will attempt to accommodate cancellation requests before an order is processed or shipped.

Once an order has entered fulfilment or has been shipped, cancellation may no longer be available and the applicable Return Policy will apply.

Any rights you have to cancel an online purchase under applicable provincial or territorial consumer protection legislation remain unaffected.

✦ 11. Legal Warranties and Consumer Rights

Products purchased from Curnat remain subject to any warranties, protections and remedies that apply by law.

Nothing in these Terms is intended to exclude, restrict or replace a legal warranty or other consumer right that cannot lawfully be excluded or restricted.

If any provision of these Terms conflicts with a mandatory consumer protection requirement applicable to you, the mandatory legal requirement will prevail to the extent of the conflict.

✦ 12. Accuracy of Website Information

We make reasonable efforts to keep information on Curnat.com accurate and current.

However, occasional errors, omissions or outdated information may occur.

We reserve the right to correct typographical errors, inaccuracies or omissions and to update information where appropriate, subject to applicable consumer protection legislation.

✦ 13. Third-Party Tools and Services

Certain features of Curnat.com may rely on services provided by third parties, including:

  • Ecommerce technology

  • Payment processing

  • Shipping and fulfilment services

  • Analytics

  • Customer service technology

  • Advertising services

  • Other technical providers

Your use of certain third-party services may also be subject to those providers' applicable terms and privacy practices.

To the extent permitted by law, Curnat is not responsible for independent third-party websites, services or content that it does not control.

✦ 14. Third-Party Links

Curnat.com may contain links to websites or resources operated by third parties.

A link does not necessarily mean that Curnat endorses or controls the third-party website.

We encourage you to review the terms and privacy practices of any third-party website before providing personal information or completing a transaction.

✦ 15. Intellectual Property

Unless otherwise stated, the content available on Curnat.com, including:

  • The Curnat name and branding

  • Logos

  • Product photography

  • Graphics

  • Website designs

  • Text

  • Videos

  • Icons

  • Illustrations

  • Product descriptions

  • Other original content

is owned by or licensed to Curnat and is protected by applicable intellectual property laws.

You may use the website for your personal, non-commercial use.

You may not reproduce, copy, distribute, modify, republish, commercially exploit or otherwise use protected Curnat content without prior written authorization, except where permitted by law.

✦ 16. Privacy and Personal Information

Your personal information is collected, used, disclosed and protected in accordance with our Privacy Policy and applicable Canadian privacy legislation.

Our Privacy Policy explains, among other things:

  • What personal information we collect

  • Why we collect it

  • How it is used

  • When it may be shared with service providers

  • How long it may be retained

  • Your privacy choices and rights

  • How to contact our Privacy Officer

Please review the Curnat Privacy Policy available on Curnat.com.

✦ 17. Security

You are responsible for maintaining the confidentiality of any account information or credentials associated with your use of Curnat.com.

You agree to notify us if you become aware of unauthorized use of your account or other security concerns associated with our website.

While Curnat uses reasonable security measures, no online system can be guaranteed to be completely secure.

✦ 18. Prohibited Conduct

You may not use Curnat.com to:

  • Conduct fraudulent transactions

  • Impersonate another person

  • Submit false or misleading information

  • Collect information about other users without authorization

  • Scrape or systematically extract website content without authorization

  • Introduce malware or malicious code

  • Circumvent website security

  • Interfere with the operation of the website

  • Violate intellectual property rights

  • Engage in activity prohibited by applicable law

Curnat may take reasonable action in response to prohibited conduct, including restricting access to the website.

✦ 19. Limitation of Liability

To the maximum extent permitted by applicable law, Curnat will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in this section limits mandatory consumer rights, statutory warranties or remedies that cannot legally be waived.

✦ 20. Indemnification

To the extent permitted by applicable law, you agree to indemnify Curnat against reasonable losses, liabilities or expenses resulting directly from your unlawful use of Curnat.com or your material violation of these Terms.

This provision does not limit any rights available to consumers under applicable law.

✦ 21. Service Availability

We may occasionally modify, suspend or discontinue part of the website or our services for maintenance, security, technical or business reasons.

We do not guarantee that Curnat.com will always be available without interruption or error.

Where an interruption affects an existing consumer transaction, we will continue to respect any obligations imposed by applicable law.

✦ 22. Governing Law

These Terms and your use of Curnat.com are governed by the laws applicable in Canada and, where relevant, the laws of the applicable province or territory.

Nothing in these Terms deprives a consumer of mandatory rights, protections or remedies provided by the laws applicable in their province or territory of residence.

✦ 23. Dispute Resolution

If you experience a problem with an order or our services, we encourage you to contact us first so that we can attempt to resolve the matter directly.

You may contact us at:

contact@curnat.com

Nothing in these Terms prevents you from exercising rights or remedies available through applicable provincial, territorial or federal consumer protection authorities or through a court or tribunal with jurisdiction.

✦ 24. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to:

  • Our services

  • Our business practices

  • Our website

  • Applicable legal or regulatory requirements

The updated version will be published on Curnat.com with a revised Last Updated date.

Changes will apply prospectively to the extent required by applicable law and will not remove rights already acquired by a consumer where the law does not permit us to do so.

✦ 25. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue to apply where permitted by law.

✦ 26. Contact Us

For questions about these Terms of Service, an order or Curnat's services, please contact:

Curnat

📧 contact@curnat.com
🌐 Curnat.com

Curnat
Canada