Privacy policy

PRIVACY POLICY – CURNAT

Last updated: August 18, 2026

At Curnat, protecting your personal information is important to us.

This Privacy Policy explains how Curnat.com collects, uses, stores, protects and shares your personal information when you visit our website, place an order, contact us or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

✦ Personal Information We Collect

Depending on how you interact with Curnat, we may collect the following information:

Information you provide directly

This may include:

  • First and last name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and purchase information

  • Customer service communications

  • Marketing preferences

  • Information you voluntarily provide when contacting us

Payment Information

When you make a purchase, your payment information is processed through our authorized payment service providers.

Curnat does not normally receive or store your complete credit or debit card number.

Information Collected Automatically

When you visit Curnat.com, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Date and time of visits

  • Referring website or source

  • Interactions with our website

  • Cookie and similar technology identifiers

We use this information to operate our website, understand how it is used, improve the customer experience and help protect our services against fraud or misuse.

✦ How We Use Your Information

We may use personal information to:

  • Process and fulfil your orders

  • Confirm purchases and send transactional communications

  • Arrange shipping and delivery

  • Process returns and refunds

  • Provide customer service

  • Respond to questions and requests

  • Maintain and improve Curnat.com

  • Personalize your website experience

  • Detect and prevent fraud, abuse or security incidents

  • Maintain our business and accounting records

  • Comply with applicable legal and regulatory obligations

  • Measure website performance

  • Analyze customer interactions and shopping behaviour

  • Provide marketing communications where permitted by applicable law

We limit our collection and use of personal information to purposes that are reasonably necessary for our business activities and the services we provide.

✦ Consent

Where consent is required, Curnat seeks consent appropriate to the nature and sensitivity of the personal information involved.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary to complete those services.

✦ Email & Marketing Communications

If you choose to receive promotional communications from Curnat, we may send you information regarding:

  • Products

  • Special offers

  • Promotions

  • New releases

  • Curnat news and updates

We send commercial electronic communications in accordance with applicable Canadian requirements.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at:

contact@curnat.com

Unsubscribing from promotional communications will not prevent you from receiving essential transactional communications relating to your purchases, such as order confirmations, shipping notifications, account information or customer service messages.

✦ Cookies and Similar Technologies

Curnat.com uses cookies and similar technologies to operate the website and improve your online experience.

Cookies may be used for purposes including:

  • Remembering your preferences

  • Maintaining your shopping cart

  • Processing website functions

  • Understanding website traffic

  • Measuring website performance

  • Analytics

  • Fraud prevention

  • Advertising and marketing, where permitted

Some cookies are essential for the website to function properly.

Other cookies, including certain analytics or advertising cookies, may require your consent where applicable.

You can manage or disable cookies through your browser settings and, where available, through the cookie preference tools provided on our website.

Disabling certain cookies may affect the functionality of Curnat.com.

✦ Analytics and Advertising

We may use analytics, advertising and measurement services provided by third parties to better understand how visitors interact with our website and to measure the effectiveness of our advertising.

Depending on your choices and applicable law, these technologies may use cookies or similar identifiers to collect information about your interactions with Curnat.com.

Where consent is required, these technologies will be used in accordance with your privacy choices.

✦ Sharing Information With Service Providers

Curnat does not sell your personal information for money.

However, operating an ecommerce business requires us to provide certain personal information to trusted service providers that perform services on our behalf.

These may include providers responsible for:

  • Ecommerce hosting

  • Website infrastructure

  • Payment processing

  • Order fulfilment

  • Shipping and delivery

  • Customer service

  • Email communications

  • Analytics

  • Advertising and marketing

  • Fraud detection

  • Information technology and cybersecurity

  • Accounting, legal or professional services

These providers receive only the information reasonably necessary to perform the services for which they are engaged and are expected to handle personal information appropriately.

We may also disclose personal information when required or permitted by applicable law, including in response to valid legal proceedings, regulatory requests or to protect our legal rights.

✦ Shopify

Our online store may be operated using Shopify and related ecommerce services.

As part of providing the Curnat online store, Shopify and its service providers may process information necessary to operate the website, process transactions, maintain security and provide ecommerce functionality.

Information processed through Shopify is also subject to Shopify's applicable privacy practices.

✦ International Processing and Transfers

Some of Curnat's service providers, technology partners, fulfilment providers or other business partners may operate outside your province or outside Canada.

As a result, your personal information may be processed or stored in another province, the United States or another country.

When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement or government authorities where permitted by applicable law.

Curnat takes reasonable measures to ensure that service providers handling personal information provide an appropriate level of protection.

✦ Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

  • Provide our products and services

  • Complete transactions

  • Maintain necessary business records

  • Resolve disputes

  • Prevent fraud

  • Enforce our agreements

  • Meet legal, tax, accounting or regulatory obligations

Retention periods may therefore vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we take appropriate steps to securely delete, destroy or anonymize it where permitted by applicable law.

✦ Security of Your Information

Curnat uses reasonable administrative, technical and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Theft

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

These safeguards may include secure systems, access controls, encryption and other security measures appropriate to the nature of the information.

However, no internet transmission, electronic storage system or security measure can guarantee absolute security.

✦ Privacy Incidents

If Curnat becomes aware of a privacy or security incident involving personal information, we will assess the incident and take appropriate steps to contain and address it.

Where required by applicable Canadian privacy laws, we will notify affected individuals and the appropriate privacy authority.

✦ Your Privacy Rights

Depending on where you live in Canada and the applicable privacy legislation, you may have rights concerning your personal information.

These may include the right to:

Access

Request access to personal information we hold about you.

Correction

Request correction of inaccurate or incomplete personal information.

Withdraw Consent

Withdraw consent for certain uses of your personal information, subject to applicable legal or contractual restrictions.

Deletion

Request deletion of certain personal information where applicable and where Curnat is not legally required to retain it.

Data Portability

Request that certain personal information be provided in a structured and commonly used technological format where this right applies.

Marketing Preferences

Withdraw your consent to receive promotional electronic communications.

Complaint

Contact us regarding any concern about how your personal information has been collected, used, disclosed, stored or protected.

To exercise a privacy right, please contact:

contact@curnat.com

We may need to verify your identity before processing a privacy request.

Certain requests may be limited or refused where permitted or required by applicable law.

✦ Quebec Residents

If you reside in Quebec, additional rights and protections may apply under Quebec privacy legislation.

Curnat's Privacy Officer is responsible for overseeing the protection of personal information and responding to privacy-related questions and requests.

Privacy Officer
Curnat
Email: contact@curnat.com

Where required, Quebec residents may exercise applicable rights concerning access, correction, withdrawal of consent, deletion, portability or other rights provided under applicable Quebec legislation.

✦ Children's Privacy

Curnat's website and services are not intended to knowingly collect personal information from children contrary to applicable Canadian privacy legislation.

If we become aware that personal information relating to a child has been collected in circumstances where appropriate authorization was required but not obtained, we will take reasonable steps to address the situation.

✦ Changes to This Privacy Policy

Curnat may update this Privacy Policy from time to time to reflect:

  • Changes to our business practices

  • New technologies or services

  • Changes to our website

  • Legal or regulatory requirements

The updated version will be posted on Curnat.com with a revised Last Updated date.

Where required by applicable law, we will provide additional notice regarding material changes.

✦ Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or wish to make a privacy-related complaint, please contact:

Privacy Officer
Curnat

📧 contact@curnat.com
🌐 Curnat.com

Curnat
Canada